Policies & Procedures

Waitlist Policy

Our goal is to accommodate as many people as possible in our clinics. If a clinic is full, you may still sign up and be placed on a Waitlist. If a registrant cancels, the first person on the waitlist will be contacted to see if they can fill the spot, at which time they will need to pay for the event. If and when we receive enough applications, we’ll set up another group if possible and call you to confirm your spot and collect payment. Please note, just because you register before the deadline does NOT mean there will be space available. Space is available in every clinic/exam on a first come, first serve basis.

Cancellation Policy

Be sure to cancel your clinic BEFORE the clinic registration deadline. There are penalties for cancellation just prior to the event, unless a medical verification is submitted within 2 weeks of the event.

  • There will be no additional fee if registration is cancelled or switched before the published deadline date.
  • 50% cancellation OR switch fee if the registration is cancelled or switched after the published deadline but up to 24 hours before the event.
  • The 50% fee will be waived if the registrant provides a person, at least one week before the event, as your replacement for a cancellation or switch. This person will need to pay the registrant directly for the cost of the event.
  • If registrant cancels or is a "no show" within 24 hours of the event, no refunds will be administered.
  • Medically verified cancellations will receive a 100% refund if a written doctor's certification and request for a refund are received in the RM office within two weeks after the event.

 

PSIA-Rocky Mountain-AASI reserves the right to cancel events at any time.